Privacy Policy
At MagiáVeda, we value the trust you place in us. This policy explains how your personal information is collected, used, stored, and protected when you interact with our website or make a purchase.
SECTION 1 — INFORMATION WE COLLECT
When you place an order through our website, we collect personal information necessary to process your purchase, including:
• Name
• Email address
• Phone number
• Billing and shipping address
When you browse our store, we may automatically collect certain technical information, such as your IP address, browser type, device information, and website interactions. This helps us improve performance and enhance the shopping experience. With your consent, we may use your email or phone number to send product updates, newsletters, offers, abandoned cart reminders, order updates, and marketing communications.
SMS/WhatsApp notifications (if applicable):
By entering your phone number at checkout, you agree that we may send transactional updates (orders, shipping, delivery) and occasional marketing messages. You may opt out at any time.
SECTION 2 — CONSENT
When you complete a transaction, verify a payment, or arrange for delivery, you consent to our collection and use of your information for that purpose.
For marketing or secondary purposes, we request your explicit consent or provide clear mechanisms to decline.
Withdrawing consent:
You may unsubscribe from email or SMS/WhatsApp communications using the opt-out instructions provided in those messages.
SECTION 3 — DISCLOSURE
We may disclose personal information if required by law, or if you violate our Terms of Service.
SECTION 4 — PLATFORM & DATA STORAGE
Our store is powered by WordPress and WooCommerce. Personal data is stored securely on our hosting environment and accessed only for legitimate business purposes.
Order confirmation and transactional emails are sent via Zoho SMTP, ensuring secure and reliable email delivery.
SECTION 5 — PAYMENT PROCESSING
Payments are processed through Razorpay, a PCI-DSS compliant payment gateway that handles financial information securely. Razorpay may require personal or financial
information to authenticate and complete transactions. We do not store credit/debit card details on our servers.
SECTION 6 — SHIPPING & DELIVERY PARTNERS
To fulfill and deliver your order, we share relevant information (name, phone, address) with our logistics partners such as Shiprocket and associated courier services.
This information is used solely for shipping, tracking, and returns management.
SECTION 7 — THIRD-PARTY SERVICES
Certain third-party providers may process data to support:
• Payment processing
• Logistics and order tracking
• Analytics and marketing
• Transactional email delivery
• Customer communication
These providers receive only the information necessary to perform their services and may have their own privacy policies.
When you leave our website or engage with a third-party link, their policies apply.
SECTION 8 — ANALYTICS & COOKIES
We use cookies and analytics tools (such as Google Analytics and Meta Pixel) to understand website usage patterns and improve performance. Cookies may help with login sessions, cart retention, and marketing attribution.
You may adjust cookie preferences through your browser settings.
SECTION 9 — SECURITY
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or loss. While no digital system can guarantee absolute security, we follow best practices to safeguard sensitive data.
SECTION 10 — AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent on behalf of a minor dependent.
SECTION 11 — CHANGES TO THIS POLICY
We reserve the right to update or modify this policy at any time. Changes will take effect
upon posting. In the event of a material update, we will notify users via the website.
SECTION 12 — CONTACT
For privacy-related inquiries or requests, please contact our support team:
Email: support@magiaveda.com
Phone: +91 7083831299